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Latest blog post

Social CRM explained, part 1: Let them eat cake!
Katie Shields

By Katie Shields

September 7th, 2010 | View Comments

Think back to your high school history class. Remember Marie Antoinette? She was the last Queen of France, married to King Louis XVI and known for her excess. Well, her history can teach us a lesson about social CRM. The Queen was out of touch. Seriously out of touch. Marie Antoinette had no idea what [...]